Privacy statement
We are committed to protecting your privacy. Find out what we do with your information and what your rights are, by looking at our privacy notices for the different ways you can give us your information:
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We take appropriate security measures to safeguard your data and apply security standards and controls to prevent any unauthorised access to it.
If you send us an email or complete an online form, we will use your email or postal address and any information you provide to deal with and respond to your query or comments. This information may be disclosed to the appropriate office of the Council in order to deal with or respond to your message. Please note that this cannot be guaranteed as secure. Therefore, it is inadvisable to provide personal information by this method.
We may collect information that you give to us in consultations, surveys, competitions or questionnaires. Whenever we do this we will inform you of what your information will be used for and to whom it will be disclosed. We may share non-personal statistical, or summary information with organisations working in partnership with us, such as health authorities or other local councils.
This privacy statement applies only to websites belonging to and operated by The Highland Council. We are not responsible for the content or privacy practices of third party web sites that may be linked to our web pages.
Content disclaimer
Please read this disclaimer information carefully before using the information on this website. In proceeding to access this website you are deemed to accept the following terms and conditions.
General use of our website: This website is intended to supply general information on a variety of subject matter to the public. In the preparation and maintenance of the website, reasonable efforts have been made to present accurate, current, correct, and clearly expressed information and data. The Highland Council, (its respective employees and their contractors, sub-contractors, agents and affiliates and the employees of such parties) cannot guarantee that the information, subject matter or content contained on, accessed from, linked to or distributed through this website is accurate.
The Highland Council does not warrant that this website will be uninterrupted or error free or that any information, software or other material available on or accessible through this website is free of viruses, worms, Trojan horses or other harmful components. You hereby acknowledge that by accessing this website you agree that The Highland Council will not be liable for any direct, indirect, incidental, special, punitive or consequential damages arising from your use of or inability to use this website or from any information, subject matter or content contained on, accessed from, linked to or distributed through this website. The Highland Council also reserves the right to make changes to or remove information, subject matter or content at any time on this site without notice, and or prior consultation.
Links to other websites
The Highland Council makes no representations whatsoever about any other website that may be accessed from this website. Furthermore, a link to a website from this website does not mean that The Highland Council endorses the information, content, proprietor or host organisation of that website. In sum, The Highland Council does not intend links on this website to be referrals or endorsements of the linked entities. The Highland Council accepts no responsibility for the accuracy, content or source of information found on any websites maintained by other organisations or the content of any file the user might choose to download from an other website that has been linked to from this website. It is strictly your responsibility to take appropriate action to ensure that you protect yourself against viruses, worms, Trojan horses or other harmful components. When you access a web site from a link on this website, please note that it is independent from The Highland Council, and that The Highland Council has no influence or authority over the information or content of that web site. The Highland Council welcomes links from other websites to The Storr website home page.
Copyright
Material featured on this site is subject to The Highland Council copyright protection unless otherwise stated. Apart from The Highland Council logo and The Storr logo and logotype, copyright protected material may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where material is being published or issued to others, the source and copyright status must be acknowledged.
The permission to reproduce material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.
This website contains photography which has been licensed for use from the following artists: Alexander Baxter; Lukasz Kochanek; Patrick Rover; Adobe Stock; Joseph Naszladi; Dan Mir; Colin & Linda McKie; Jayda Novak; and Fabian.
Accessibility
Accessibility Statement for The Storr
This accessibility statement applies to the website thestorr.com. This website is run by The Highland Council. We want as many people as possible to be able to use this website. That means you should be able to:
● Zoom in up to 400% without the text spilling off the screen.
● Navigate most of the website using just a keyboard.
● Navigate most of the website using speech recognition software.
● Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).
We’ve also made the website text as simple as possible to understand.
AbilityNet (https://mcmw.abilitynet.org.uk/) has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
● Navigation: Some interactive elements may be skipped when navigating with a keyboard due to animation settings.
● Screen Readers: Some content may not be visible to screen readers until scrolled into view.
● Contrast: Some text and links may have low colour contrast against the background.
● Forms: Some form fields may lack permanent visible labels.
● Booking: The third-party ticket booking system (Beyonk) may have some labelling issues within the frame.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
● Email: [email protected]
● Call: 07345 057860
We’ll get back to you as soon as we can within 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: John Maclean at The Storr, [email protected].
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The Storr is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
● Keyboard Traps & Visibility: Some content is hidden from assistive technology and keyboard users due to entrance animation settings. This fails WCAG 2.2 success criteria 1.3.2 (Meaningful Sequence) and 2.1.1 (Keyboard). We plan to resolve this by disabling entrance animations on interactive elements by May 2026.
● Semantic Structure: The website currently lacks some HTML5 landmarks (header, main, footer), which aids navigation for screen reader users. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships). We are currently implementing ARIA roles to correct this structure.
● Colour Contrast: Some text elements do not meet the minimum contrast ratio of 4.5:1. This fails WCAG 2.2 success criterion 1.4.3 (Contrast Minimum). We are currently updating our stylesheet to darker text colours.
● Form Labels: The contact form currently relies on placeholders. This fails WCAG 2.2 success criterion 3.3.2 (Labels or Instructions). We are adding persistent labels to all form inputs.
Content that’s not within the scope of the accessibility regulations
● Third-Party Booking System: The ticket booking interface is provided by a third-party supplier (Beyonk). We have reported identified accessibility issues to the supplier and requested a roadmap for fixes.
Preparation of this accessibility statement
This statement was prepared on 17th November 2025. It was last reviewed on 11th February 2026.
This website was last tested on 11th November 2025. The test was carried out by Empirical Digital.
We tested all pages including the homepage, information pages, news sections, policy, and contact.
